What gets measured,
There’s a saying in business that ‘what gets measured, matters’ and while this is arguable in many circumstances, it was evident this week that the saying endures for good reasons. ASIC’s Report 806 “Taking Ownership of death benefits: how Trustees can deliver outcomes Australians Deserve” made for sober reading. It also found that not one of the 10 Trustees reviewed measured end to end cycle times for death claims. In an industry that prides itself on putting members first this was inexplicable - because cycle times clearly both matter and are measurable. So why the disconnect?
Understanding the connections : how great operational risk management can unlock capital
With all the activities underway to implement the new CPS230 (operational risk management) by 1/7/25, Super Trustee’s can’t forget that this must happen alongside the biggest changes to Trustee operational risk capital management requirements since the introduction of SPS114 (operational risk financial requirement, or ORFR) in 2013.
It is no co-incidence the new CPS230 and updated SPS114 are being implemented with the same effective date of 1/7/25. Member protection from unexpected incidents comes through the virtuous combination of effective risk management and the holding of an appropriate level of financial resources to cover the risks you have chosen to accept. APRA want to see this packaged uplift to member protection (both risk management and capital protection) in place mid-year.
At Entregar Partners, we have been turning our minds to how the regulator will expect Trustees to approach these changes
Playing to your strengths: Identifying the right strategic partners to enhance your offering
With the competitive and regulatory landscape continually challenging financial service providers, particularly within the superannuation industry, to deliver more value in a compliant way for their clients, it is near impossible to be good at every key capability to have a viable and competitive proposition in the marketplace.
To continually enhance service offerings we at Entregar Partners are seeing more financial service providers partner strategically with organisations to complement their internal capabilities where their strengths lie……
When to Be an ‘Owner Builder’ vs. When to Partner
When experience matters - ensuring delivery in complex transformations….
In today’s complex business environment, balancing transformation while running daily operations can be a challenge. Sometimes, taking the lead internally is feasible, but often, the most effective route is bringing in a team that knows how to get things done—together.
At Entregar Partners, we’ve seen first-hand how bringing in a proven team of experts can make the difference between success and costly delays. When timelines, scope, and budget are critical, experience matters.
Learn more about how to ensure successful delivery of complex transformations in our latest article.
When You Really Need To Know Your Environment
Why Experience Matters in Regulated Industries
In highly regulated industries like financial services, strong governance and disciplined project management are essential. But sometimes, they aren't enough.
When responding to regulatory demands or navigating complex compliance requirements, having people who have seen it all before can make the difference between success and failure. It's not about outsourcing—it's about bringing in experienced advisors and experts who can guide and support your internal teams.
At Entregar Partners, we’ve helped clients accelerate transformation, develop clearer operating models, and strengthen their governance frameworks. Read more about how experience matters in ensuring business success in complex environments.
When Progress Trumps Perfection
When Progress Trumps Perfection
In today's business environment, constant change demands more than just long-term strategies. While a comprehensive vision is essential, it's often the small, consistent wins that build the most credibility with stakeholders and create lasting impact.
At Entregar Partners, we believe in prioritising progress over perfection. By focusing on directionally correct transformation initiatives, you can:
Build trust with senior leadership through tangible delivery
Unlock ongoing support for future initiatives
Adapt more effectively in an ever-evolving market
Our approach to Target Operating Model (TOM) reviews reflects this. By breaking down large-scale strategies into manageable actions, we help our clients achieve immediate results that set the stage for sustained success.
Experience helps to make informed decisions in real-time and demonstrate value through execution.